FAQs

1. What type of products does Maison Louret sell?
We offer a carefully curated range of lifestyle, home, and everyday essentials, sourced from trusted suppliers and designed to fit seamlessly into your life.

2. Where do you ship?
We currently ship across Canada, the United States, and select international destinations. Shipping availability is shown during checkout.

3. How long does shipping take?
Orders are usually processed within 1–3 business days. Delivery times vary based on your location but typically range from 7–14 business days within North America.

4. Do you offer returns or exchanges?
Yes. If you’re not completely satisfied with your purchase, you may request a return or exchange within 14 days of receiving your order. Please refer to our Return Policy for details.

5. Are your products sourced locally or internationally?
Our selection is a mix of locally sourced Canadian products and premium items from trusted international suppliers through Spocket.

6. How can I track my order?
Once your order ships, you will receive a confirmation email with tracking information so you can follow your package every step of the way.

7. How do I contact customer support?
You can reach our team at maisonlouret@gmail.com. We aim to respond within 24 hours on business days.